Sharinbox

Access to your issuer account

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Access code

Password

Information

Welcome to SHARINBOX, your website for managing registered shares and employee share ownership plans.

Sharinbox offers you 24/7 asset consultation and real-time transaction management.

Your SGSS contact person will be happy to answer all your questions.

Security of your account
To protect yourself against fraud attempts, be vigilant and follow a few simple rules. Find all the information on good security practices in 'Security information' (below).

Security Information

Access to your account is secure to ensure the highest level of confidentiality and protection for your transactions.

7 good practices to adopt

1. Use a quality password

It is essential that you know how to select a quality password, i.e. one that is hard to find or guess by a third party (for example, do not put your date of birth as a password in Sharinbox).

Use different and complex passwords for each email and website.

Enable dual authentication if the website or service allows it.

2. Regularly and systematically conduct security updates for the operating systems and software used

It is advisable to regularly check all your software versions, particularly:

Your operating system (e.g. Windows, Mac OSX)
Your web browser
Your antivirus software
Your firewall
Your anti-spyware

3. Do not click links too quickly

A typical attack, which aims to fool the web user to steal personal information, is to encourage him/her to click a link in a message. The link may be misleading and malicious. Instead of clicking the link, enter the website address in the address bar of your browser.

4. Be vigilant before you open an unknown email and/or an attachment

One of the most effective methods of spreading viruses is to use email attachments. To protect yourself, never open attachments from people you do not know.

5. Monitor the disclosure of your sensitive and personal information

Never communicate your confidential information (such as passwords) by email, phone or on the Internet.

It is highly recommended that you never leave your personal details on forums and that you never enter sensitive, personal information (such as bank details) on websites which do not offer all the necessary guarantees.

6. Check that an SSL padlock is present and/or that you are on a secure site

In the "address bar" of your browser, check the spelling of the website address and that an SSL padlock is present. You can easily check that you are on a secure site through the "https" (instead of http) which appears in the address bar of your web browser.

7. Disable ActiveX components by default

You are advised to disable their default interpretation and to only select to enable them where this is necessary or if you believe that you are on a trusted website.

Automatic log-off

For your security, you will be logged off after twenty minutes of inactivity on the site. Therefore, no one can use the site in your place if you leave your computer without logging off. To log back on, you must re-enter your access code and personal password.

Each time you log on, check the date and the time of your last visit (displayed in the top right of the screen when you log on), and the last operations recorded (personal information, trading orders, etc.). You can then detect any anomalies. Mobile internet connections are also included.
Remember to log off by clicking "Log-off" when you have finished using the site.

Cookies

For your security, your banking website uses "cookies". These are small text files stored by your browser, which are used to identify you each time you change a page on the site. This device makes your browsing quicker and easier.

Please therefore accept the cookies if the corresponding alert message is displayed by your browser.

The cookies valid for the current session must be accepted in order for you to use the banking website.

The SSL256 bit communication protocol

Societe Generale uses the SSL 256 bit (Secure Socket Layer) communication protocol to encrypt all data exchanged. The SSL 256 has the highest level of encryption available on public web browsers and ensures the privacy and the integrity of data exchanged over the web. The website and your workstation establish an encrypted connection through which you can send your customer code and your password without the risk that they will be intercepted by a third party.

You can easily check that you are on a secure site through the "https" (instead of http) which appears in the address bar of your web browser.

Only browsers with SSL256 bit (and above) data encryption are compatible with your site.

Help

Help

Access to your account is secure to ensure the highest level of privacy and protection.To access your account, you need:

Your access code:This was automatically and randomly assigned to you when your account was created.It is a unique and personal number which consists of 8 digits.
Your password:The password, generated at random, is sent by post to your work address.It consists of 6 digits. The password is known only to you.
Your Nomicard:it is automatically and randomly assigned to you when your account is created.It is sent by post to your work address and is strictly personal.It has an expiry date and will be automatically renewed before it expires.

Frequently Asked Questions

What should I do if I have forgotten or lost my password?

If you have forgotten or lost your password, you must contact your SGSS contact person to request a password reset.It will be sent to you by post.

What should I do if I have forgotten or lost my access code?

If you have forgotten or lost your access code, you must contact your SGSS contact person to request your access code.It will be sent to you by post.

What if Sharinbox does not ask me to use my Nomicard?

Check that you have entered your access code correctly.If not, click on "Back" and enter your access code again.

What if my Nomicard does not work?

Check that you have entered your access code correctly and that the information on your Nomicard matches the boxes requested.
Your card may have expired and you need to use the new card you received by post.If you have not received it, please contact your SGSS contact person.

What do I do if I have lost my Nomicard?

If your Nomicard is lost or stolen, you can request that a new card be created and the old one deactivated.Your new card will be sent to you by post as soon as possible.